Frequently Asked Questions (FAQ)

1. Where are you located?  
Franz-Klar-Straße 14
Kassel 34121
Germany

2. How long does delivery take?  
Germany: 3 to 7 business days  
International: 7 to 15 business days, depending on location.

3. What payment methods do you accept?  
We currently accept PayPal only for secure, fast, and protected transactions.

4. Can I return my order?  
Yes. We offer 14-day returns for unused products in their original packaging. Please contact support@pexaly.com for return instructions.

5. Do you ship internationally?  
No